We carefully consider consumer concerns and endeavor to create products of the highest quality so that our consumers can fully and safely enjoy using them.

Nintendo established an internal testing department to check product quality and safety based on strict internal safety standards.

Examples:

	Keying (Typing) Durability test: Checks durability by striking the buttons repeatedly.		Compression test: Checks endurance of product packaging when stacked during transport.
	Vibration test: Checks product packaging strength during transport by shaking the packaging.		Wear test Checks wear by rubbing the product surface.
	Drop test: Checks durability of products by dropping them from an established height.		Hinge test: Checks hinge performance by opening and closing it repeatedly.
	Flexural test: Checks the strength of each cable when bent.

In addition to the tests mentioned above, we conduct various tests such as checking a product's ability to withstand extreme conditions with constant temperatures or humidity to ensure product safety.

Nintendo complies with the unique rating systems of each country or region to which it distributes its products. Games are assigned a rating based on their contents.
Some of the examples of the rating systems are as follows:

In the United States, ESRB ratings are as follows:

In Europe, depending on the country, games are assigned either USK or PEGI ratings based on game contents.

European countries in Nintendo of Europe's region, except Germany, use PEGI ratings, an age-based system broken down as follows:

In Germany, the USK rating system is used. Games are classified into five categories with respect to game content.

Australia uses a color-coded system broken down as follows:

In the Republic of Korea, the GRB system is used.

In Brazil, the DJCTQ system is used.

The Nintendo 3DS and the Wii automatically record the software titles and play/access times, and parents and guardians can check which titles were played and for how long, on both a daily and historical basis.

Displayed under:
"Activity Log" on Nintendo 3DS
"Today's Accomplishments" on the Wii Message Board

To restrict access and limit the unintentional exposure of children to inappropriate content, Nintendo has integrated a Parental Controls feature into its Wii, Nintendo DSi, Nintendo DSi XL and Nintendo 3DS systems. Parental Controls enable parents and guardians to restrict minors' access to certain games (based on the age rating), functionalities such as Internet access, and their ability to purchase certain content and services through the network service.

Our overseas subsidiaries each have their own customer service departments that support, receive and respond to consumers' comments and requests.

For further information, please select your country in the following link and visit your region's website.