What is Nintendo's view on consumer relations?
We learn from consumer feedback and strive to create even higher quality products so that our consumers can always enjoy using them safely and comfortably.
What kinds of tests does Nintendo conduct to ensure product reliability and safety?
In order to ensure product reliability and safety, Nintendo has established an internal product quality testing department and conducts product quality tests based on strict evaluation standards.
Checks whether parts can be pulled apart easily and, if so, whether they break off safely.
In addition to those mentioned above, we conduct various other tests. For example, we create special environments where the temperature or humidity is set to a fixed level, and then check if the product operates correctly in such environments.
What software rating systems exist in each region?
We display age classifications according to the content of the software, based on the rating systems of the countries and regions where Nintendo products are sold. Some examples of rating systems are as follows:
Ratings used in Japan include the CERO ratings and the IARC generic ratings.
For more information, see the following page.
Rating systems in use outside of Japan are introduced on the following sites.
U.S. and Canada (ESRB)
Mexico (Clasificación de contenidos de videojuegos)
Brazil (Classificação Indicativa)
Europe (PEGI) * Excludes Germany
In addition, there are GCRB/GRAC ratings used in South Korea and GSRMR ratings in Taiwan.